This policy explains what data Cloutive AI collects, how we use it, and the rights you have. We keep it short and readable on purpose. If anything is unclear, reach out at contact@cloutive.ai.
1. What we collect
We collect what you give us when you contact us or work with us — your name, email and the details of your inquiry — and basic technical information (such as IP address and device/browser data) when you visit our website. When we build a system for you, we also process the business data you choose to put into it.
2. How we use your data
We use your data to respond to you, to scope and deliver engagements, to operate and improve the systems we build for you, and to meet legal and accounting obligations. We do not sell your data.
3. AI and LLM processing
The systems we build use large language models and related AI services. Depending on your engagement, your data may be processed by third-party model providers to generate outputs. We configure these integrations to use providers’ no-training options where available, and we agree data-handling terms with you as part of the engagement.
4. Data sharing
We share data only with the service providers needed to run the Service (such as infrastructure, model and email providers), when you ask us to, or when required by law. These providers act on our instructions under appropriate agreements.
5. Data retention and security
We keep personal data only as long as needed for the purposes above or as required by law, and we apply reasonable technical and organizational measures to protect it. No method of transmission or storage is perfectly secure.
6. International data transfers
Your data may be processed in countries other than your own. Where it is, we rely on appropriate safeguards (such as standard contractual clauses) for the transfer.
7. Your rights
Depending on where you live, you may have the right to access, correct, delete or port your data, and to object to or restrict certain processing. To exercise these rights, email contact@cloutive.ai.
8. Cookies
Our website uses only the cookies needed to function and, where applicable, basic analytics. You can control cookies through your browser settings.
9. Children
The Service is intended for businesses and is not directed to children. We do not knowingly collect data from anyone under 16.
10. Changes to this policy
We may update this policy from time to time; material changes will be reflected by the effective date above.
11. Contact
For any privacy question or request, contact us at contact@cloutive.ai.